Frequently asked questions

What is Monevo?

Monevo is an award-winning loan comparison service which helps consumers search and find personalized available rates on loans from major online lenders and banks without impacting your credit score. Monevo has helped thousands of customers borrow more than one billion dollars’ worth of personal loans.  

Are you a lender?

Monevo is not a lender. Our service connects you with the major online lenders saving you time and money in your loan search. Our website will submit the information you provide on our online questionnaire to the lending partners in our database, who will first use a soft credit check(s) to assess your eligibility for a personal loan. You will receive your personalized loan options within sixty second of submitting your information on Monevo’s online form. You are under no obligation to proceed with any of the lenders you receive offers from.

How much does it cost to use Monevo?

Monevo is completely free to use, we will never charge you a fee for our service. Instead, Monevo receives compensation from the lender you select, if you finish the loan process and the loan is disbursed to you. Using Monevo does not impact your interest rates and Monevo does not influence where and how lender offers appear on your results page. We always present the lowest APR offers first by default.
 
Can I complete the form over the phone?

Monevo provides an online service only. We cannot take your personal information over the phone. Please complete our online questionnaire here to obtain your personalized loan offers from our lending partners.
 
How fast can I get my loan?

Many of the lending partners on our panel can send funds as soon as the next business day. The amount of any personal loan offer, if one is made, will vary depending on the lending partner, your creditworthiness, and your state’s laws. There is no guarantee you will be presented with any personalized personal loan offers, or that upon presentation of any personalized loan offers you will qualify for the rate, fees, or terms shown on the site.
 
What if I have questions about my loan?

Since Monevo is not a lender, we are unable to assist with specific loan inquiries or provide financial advice. For further assistance with your loan inquiry please reach out to the lenders presented in your results.
 
Do you need my social security number?

We require your social security number for lenders to be able to provide you with pre-qualified loan offers. There is no impact on your credit score using the Monevo service to receive pre-qualified loan offers, and you are under no obligation to proceed with any of the lenders you receive offers from.
 
Will using this service impact my credit score?

Lending partners’ eligibility checks involve a soft pull of credit so there is no impact on your score when using the Monevo service to receive pre-qualified loan offers.
 
How can I contact you?

If you need further assistance, please send a detailed email to supportusa@Monevo.com or live chat with us directly on our website.
 
Is the website secure to use?

Privacy is very important to us. We transmit and store your data with SSL encryption. Please see our Privacy Policy for more information.
 
How can I stop receiving emails from you?

To unsubscribe from our email list please click this link . To unsubscribe from phone calls and/or our email list please email supportusa@monevo.com referencing the email address you used when using our service and the desired action you would like us to take. 

Do I need a bank account?

A deposit account in your name is required in order for loan funds to be provided to you. 

How much can I borrow?

Monevo’s lending partners offer loans ranging from $500 to $100,000. The amount of any personal loan offer, if one is made, will vary depending on the lending partner, your creditworthiness, and your state’s laws. There is no guarantee you will be presented with any personalized personal loan offers, or that upon presentation of any personalized loan offers you will qualify for the rate, fees, or terms shown on the site.

How do I know if I am eligible?

Please complete our online questionnaire here to obtain your personalized loan offers from our lending partners.

I prequalified for a loan. Is there any obligation to proceed?

There is no impact on your credit score using the Monevo service to receive pre-qualified loan offers, and you are under no obligation to proceed with any of the lenders you receive offers from.

How do I complete the process? 

After completing Monevo’s online questionnaire, you will be able to review the details of the prequalified rates you receive from our lending partners. If you decide to proceed with one of these options, click through to the lender’s site to complete the process directly. If you have any questions, feel free to email us at supportusa@Monevo.com

What credit score is required to be prequalified for a loan?

Monevo has options available for all credit scores